State Farm® Insurance Agent Tom Gingrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
T Stam
February 23, 2026
5
out of
5
rating by T Stam
"Skylar and team were a huge help, friendly, and punctual. They made the process easy and enjoyable. Thank you!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Makenzie Webb
February 20, 2026
5
out of
5
rating by Makenzie Webb
"Jillian at State Farm was amazing to work with! She quoted me on my car insurance and made the whole process so easy and stress-free. She was knowledgeable, patient, and answered all my questions without making me feel rushed. Highly recommend reaching out to her if you’re shopping for insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Jolynns World
February 19, 2026
5
out of
5
rating by Jolynns World
"Jana was a pleasure to work with. She knew everything to do to help us get the coverage we needed for our new sailboat She made it all fast and easy. I highly recommend Tom Gingrich with State Farm for all of your insurance needs."
We responded:
"Thank you for the amazing review, Jolynns! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Carl M. Cannon Jr.
February 17, 2026
5
out of
5
rating by Carl M. Cannon Jr.
"Great agency and agents. Skyler listened to what I needed and got it done in just a few minutes. Made my day!"
We responded:
"Thank you for the amazing review, Carl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jeff Johnson
February 10, 2026
5
out of
5
rating by Jeff Johnson
"I received prompt, professional, friendly service. The coverage and benefits where well above the price of the policy. Very happy with everyone at the agency!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
D Torok
February 6, 2026
5
out of
5
rating by D Torok
"We are looking at moving to the area and Jana was wonderful to work with about answering our questions concerning insurance coverage."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Melissa Dearien
February 6, 2026
5
out of
5
rating by Melissa Dearien
"Very satisfied with Skylar Faircloth. Great prices and very personable. She made sure we had all we needed."
We responded:
"Wow, thank you for the 5-star review, Melissa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Scott Magoon
February 4, 2026
5
out of
5
rating by Scott Magoon
"I was referred to Tom Gingrich and State Farm from a marine surveyor who encouraged me to get a quote on my boat policy. For the same coverage, the premium was significantly less - but just as important was the dramatic improvement in service provided by Tom's office staff - particularly Jillian Ciampi who is absolutely terrific and helpful. I wholeheartedly recommend this agency for whatever your insurance needs might be. Good people :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Real Estate
January 29, 2026
5
out of
5
rating by Real Estate
"Jana did a great job giving me my options and doing exactly as she stated she would do. She cleared up questions I had and was very professional and courteous."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Peter W
January 28, 2026
5
out of
5
rating by Peter W
"The Gingrich Agency (New Bern, NC) is a great place to visit, and what a location. The staff is friendly and very competent. I needed boat insurance and, surprisingly to me, found it at State Farm. Thank you!"
We responded:
"Thanks so much for the amazing review, Peter! We really appreciate your support here in New Bern . If you ever have any questions or need insurance assistance in the future, we are just a message away! "
B Vincent
January 27, 2026
1
out of
5
rating by B Vincent
"👎"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Clay Hickman
January 26, 2026
5
out of
5
rating by Clay Hickman
"Skylar was recommended by a friend for Boat Insurance. She made the process clear and easy and I was insured, in and out in leas than 20 minutes. Highly recommend you talk to her too!"
We responded:
"Thank you for the 5 star review. Skylar does a great job with our insurance and financial service customers here in New Bern, NC. Please reach out to us if you ever have any questions."
Michael Arico
January 21, 2026
5
out of
5
rating by Michael Arico
"Very reasonable quote on boat insurance. Saved money switching from Gieco Marine through Boat-US to State Farm Insurance. Thank You."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tom Gingrich’s Team. "
Mostafa AlFras
January 20, 2026
5
out of
5
rating by Mostafa AlFras
"There is a girl named Jana, she's very kind. And carries the high taste. And it's good. With dealing with the whole people."
We responded:
"Thanks so much for the amazing review, Mostafa! We really appreciate your support here in New Bern . If you ever have any questions or need insurance assistance in the future, we are just a message away! "
Lauren Mercer
January 16, 2026
5
out of
5
rating by Lauren Mercer
"Jillian quoted me for home and car insurance and was very informative and professional! She was quite helpful and answered all my questions in a timely manner. I recommend working with her for all your insurance needs!"
We responded:
"Hey Lauren, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
Chuck DC
January 15, 2026
5
out of
5
rating by Chuck DC
"Acquiring insurance can be daunting and impersonal. Skylar remedied all of that. We walked into the office with no appointment, needing boat insurance. She welcomed us in…including our two dogs…and within 30 minutes we had homeowners, auto, and boat insurance. And when we had some issues with the underwriter for the boat, she went to the mat for us…and we now have boat insurance! In fact, we were able to use the savings she found on our homeowners and auto insurance to cover the premium for the boat insurance. Skylar is patient, professional, and persistent. We so appreciate having her on our team, and the excellent service she provides."
We responded:
"Thanks so much for the amazing review, Chuck! We really appreciate your support here in New Bern . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. "
Tom Biek
January 15, 2026
5
out of
5
rating by Tom Biek
"I had the pleasure of dealing with Skylar Faircloth while I was insuring a new boat. She was very helpful, knowledgeable and a great agent to deal with!"
We responded:
"Thank you for the fantastic review, Tom! We are always here to help with your insurance needs here in New Bern, NC.
"
Luc A
January 9, 2026
5
out of
5
rating by Luc A
"Very quick and personal service. They understood my situation immediately and answered all questions. I felt known. Thank you."
We responded:
"Thank you for the 5 star review. Please let us know how we can be of service to you in the future."
Matt Edwards
January 8, 2026
5
out of
5
rating by Matt Edwards
"Jillian was very helpful and responsive to my questions. I got my coverage quickly and at a good price."
We responded:
"Thank you for the review. Jillian does a great job with our New Bern, NC insurance and financial service customers. Please don't hesitate to contact us with any questions or needs."
Brandon Manning
January 5, 2026
5
out of
5
rating by Brandon Manning
"Skylar is amazing! Attentive, caring, experienced, informed and more than helpful. I definitely recommend going to see her for any of your insurance needs. You won’t be disappointed. She’s covered my sailing vessel, motorcycle, and luxury car with fabulous policies at remarkable rates."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nadi Findikli
December 18, 2025
5
out of
5
rating by Nadi Findikli
"Jillian was very helpful and took care of everythign I needed promptly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paint forU
December 11, 2025
5
out of
5
rating by Paint forU
"They were absolutely amazing to work with. Jillian (who I worked with) made sure I understood everything that was going on, absolutely above and beyond on service."
We responded:
"Thanks for the review. We are glad that you were satisfied with Jillian's service. She does a great job with our North Carolina insurance and financial service customers. Please let us know how we can assist you in the future."
George Davis
December 5, 2025
5
out of
5
rating by George Davis
"I've stayed with State Farm because the customer service is worth it. You can get somebody on the phone within a few seconds of calling, and they always know what they're doing. Thank you Skylar!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jonathan Dearien
December 5, 2025
5
out of
5
rating by Jonathan Dearien
"Cannot say enough great things about my agent Skylar. She did a great job explaining everything I needed to know detail to detail as always very appreciative of State Farm and there employees 10/10 recommend."
We responded:
"Thanks for the review Jonathan! Skylar does a great job serving our North Carolina insurance and financial service customers. Please let us know if we can assist you in the future."
Brian Scholl
December 4, 2025
5
out of
5
rating by Brian Scholl
"I have used Tom Gingrich State Farm Insurance for many years. I have always had the best service from everyone that worked there. Recently we needed some info on property insurance. Jillian was phenomenal. She was patient with me, answered all of my questions and took the time to help make it a very easy experience. Being able to email without staying on the phone forever was the best. It was a very nice experience and easy. Thank you, Jillian. You rock!!
Brian and Karen Scholl, New Bern, NC."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"