State Farm® Insurance Agent Tom Gingrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darrell
June 27, 2025
5
out of
5
rating by Darrell
"I had a great experience working with Alison! She was friendly, knowledgeable, and took the time to explain all my options clearly. I did not feel rushed or pressured, and she made the whole process smooth and stress-free. Highly recommend her if you’re looking for someone who genuinely cares and goes the extra mile!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ashley Vaden
June 26, 2025
5
out of
5
rating by Ashley Vaden
"Jillian has been such a breeze to work with and it’s so nice to have great communication with her! She’s so sweet and professional and I love her energetic personality! We moved from Texas and she made our transition so effortless and easy. She also saved us some money which is always nice :) We’re happy to have an insurance agent that we can count on and know has our back!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lynn Winston
June 24, 2025
4
out of
5
rating by Lynn Winston
"My daughter was on our State Farm policy and had no contact accident. Our policy was increased substantially. Since,our daughter got her own policy I called State Farm to question the amount. Thier staff was very helpful and a week later, We received a substantial refund. The staff called us to make sure it was received! Thanks to the staff and they were swift. Thank you, Lynn winston"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Wanda Hollis
June 23, 2025
5
out of
5
rating by Wanda Hollis
"Skylar was great, friendly yet professional. My questions were answered quickly and the process was easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chris Gilland
June 20, 2025
5
out of
5
rating by Chris Gilland
"You could not ask for better agents sometimes in comparison people only look at the company well the staff at Tom gingrich is what makes the difference hands down"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Hailie Bender
June 20, 2025
5
out of
5
rating by Hailie Bender
"Jillian is great!! She answered all of my insurance questions and was so helpful!"
We responded:
"Thank you for your 5-star review Hailie! Jillian does a great job serving our New Bern, NC insurance and financial service customers. Thank you for sharing your experience!"
Crystal Simpson
June 12, 2025
5
out of
5
rating by Crystal Simpson
"The ladies in the office are very nice and friendly. Skylar was very helpful when it came to trying to figure out our life insurance plan."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lavator Coleman
June 5, 2025
5
out of
5
rating by Lavator Coleman
"She is one of a kind, she professional and nice. I really appreciate her service and I really like talking to her, truly a blessing 🙌 💖 💗"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joseph DeStephano
June 5, 2025
5
out of
5
rating by Joseph DeStephano
"Skylar was helpful and responsive. I want to thank her for making my insurance transition to NC simple and worry free."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dillon Stotesbury
May 30, 2025
5
out of
5
rating by Dillon Stotesbury
"Skylar is awesome , customer service was amazing . Thank you guys for helping me get great quality insurance. I definitely will be recommending to everyone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor in New Bern, North Carolina!"
Ryan Beal
May 21, 2025
5
out of
5
rating by Ryan Beal
"Great rates on my new sailboat! Excellent communication. I dealt with Alison, and I would recommend to anybody!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jeremy Riege
May 20, 2025
5
out of
5
rating by Jeremy Riege
"Skylar was great to deal with in moving my policies over to them. Quick responses and helpful with all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kevin Simpson
May 16, 2025
5
out of
5
rating by Kevin Simpson
"Chantel was an absolute joy and so helpful with all of our questions and concerns. Made our whole process very easy! Thank you for your help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brandon Manning
May 15, 2025
5
out of
5
rating by Brandon Manning
"Alison was great. She answered all of my many questions, made suggestions, and offered professional guidance to ensure my sailing vessel is insured with coverage that fits my needs and budget. I definitely recommend going to see her for any of your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
James Broyhill II
May 9, 2025
5
out of
5
rating by James Broyhill II
"This office is always extremely helpful, everything from claims to policy changes. Jillian and Skylar are always super friendly when answering the phone. I can't think of a better company to do with business with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
michele Uldrich
May 8, 2025
5
out of
5
rating by michele Uldrich
"No matter what I call them to ask, they will help me and search for the answers if needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Arnie Slutsky
May 6, 2025
5
out of
5
rating by Arnie Slutsky
"I’ve always gotten my car, house, or boat insurance through Geico or Liberty Mutual. Always on line or phone. A friend recommended State Farm, in particular the local New Bern Office run by Tom Gingrich and associates. Being able to talk to a knowledgeable agent in person about my insurance needs is more valuable than I ever realized. I actually saved a few dollars too, compared to the competition. I’m very happy and don’t mind sharing my thoughts."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rose Bucket
May 6, 2025
5
out of
5
rating by Rose Bucket
"Skylar has been an outstanding agent! She is knowledgeable, courteous and detail oriented. She has found me the best prices and coverages for my life circumstances! She is a pleasure to do business with."
We responded:
"We are grateful for your 5 star review! Skylar does a great job providing our New Bern, NC insurance and financial service customers exceptional service. Please contact our office if we can every assist you or your friends and family."
Caleb Potter
May 2, 2025
5
out of
5
rating by Caleb Potter
"Allison made insuring my boat quick and easy! She is very professional and quick to answer any questions I had. 10/10 would recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shirricka Hinton
April 25, 2025
5
out of
5
rating by Shirricka Hinton
"I am very satisfied & happy with the job Mrs. Dunn has done in handling my policies. She was/is very professional, polite & helpful in helping me to understand my policies in detail."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rick Hopkins
April 25, 2025
5
out of
5
rating by Rick Hopkins
"Ali was great to work with! We’re very satisfied with the service and the product!"
We responded:
"Thanks for the positive review, Rick! Ali does a great job serving our New Bern, NC insurance and financial service customers. We are thrilled that you have been satisfied with the service and products. Please do not hesitate to contact our office with any questions or future needs."
Timothy Ahmad
April 24, 2025
5
out of
5
rating by Timothy Ahmad
"Amazing"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Anderson
April 24, 2025
5
out of
5
rating by David Anderson
"I received prompt and pleasant service. Jillian was very helpful and went out of her way to make sure I had everything I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Bruce Linker
April 22, 2025
5
out of
5
rating by Bruce Linker
"This is a first-class operation. I enjoyed working with everyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kala Pate
April 11, 2025
5
out of
5
rating by Kala Pate
"I recommend this company simply because of my experience working with agent Chantel Dunn. Her professionalism made me feel comfortable and I knew I was in great hands. If you ever end up with agent Chantel Dunn you won't be disappointed!"
We responded:
"Thank you for the 5 star review. We are glad that you had a great experience with our State Farm office. Chantel does a great job serving our insurance and financial service customers. Please don't hesitate to contact our office at any time."