State Farm® Insurance Agent Tom Gingrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scottty Sells
June 11, 2026
5
out of
5
rating by Scottty Sells
"I moved to eastern NC about 1.5 years ago and moved my coverage with me. I settled on using State Farm based out of New Bern. Skylar has always taken the time to explain the complexity of combinations of coverage for car, home, flood, and boats. She is very responsive and patient as I tend to ask the same questions more than once. We had an auto accident recently and so far Sklyar and team have been very helpful through the process. Moving coverage after 30 years in another part of the state was unnerving but so far we've been very pleased."
We responded:
"Hello Scottty, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Please let us know what we can do for you in the future."
John Schaaf
June 10, 2026
5
out of
5
rating by John Schaaf
"Jana did a bang up great job getting our various insurance policies aligned and working well together! Thank you!!!"
We responded:
"John, it is a pleasure to hear what a wonderful experience you have had with our office. Thank you for the review!"
Allyson Medlin
June 10, 2026
5
out of
5
rating by Allyson Medlin
"Jillian was incredibly helpful and knowledgeable when renewing my policy. Highly recommend!"
We responded:
"Thank you for the amazing review, Allyson! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sarah Chase
June 5, 2026
5
out of
5
rating by Sarah Chase
"Skylar was amazing. She was professional, and was able to answer all of my questions. I would highly recommend anyone looking to switch to a better insurance, she’s your girl!"
We responded:
"Sarah, thank you for your wonderful review of State Farm Agent Tom Gingrich’s Team!"
Brandon Young
June 5, 2026
5
out of
5
rating by Brandon Young
"Highly recommend this State Farm! Skylar helped with a boat policy and is very knowledgeable. Great business."
We responded:
"Brandon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Gingrich’s Team is just a call or email away!"
Mia Cuttic
June 4, 2026
5
out of
5
rating by Mia Cuttic
"Jillian was super helpful and insightful with this process!"
We responded:
"We are grateful for your 5-star review, Mia! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Gingrich’s Team here in New Bern . "
Captain Scott
June 1, 2026
5
out of
5
rating by Captain Scott
"Fantastic experience, Jana did an excellent job getting my boat insurance set up - highly recommended!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tom Gingrich’s Team. "
Austin Harrell
May 28, 2026
5
out of
5
rating by Austin Harrell
"I shopped around and I concluded that Jana Martino and State Farm had the best policy and coverage options at the best rate. If any of the other providers were closer to being able to offer what they were able to offer I would have still chosen this location as the support and professionalism has been top notch. I can’t praise them enough and I’m very pleased with the outcome. They have also easily won my business on other items I own as the ease of the process and the plans they offer are unrivaled. I highly recommend you give them a call to see what you’re missing."
We responded:
"Wow, thank you for the 5-star review, Austin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Erich Bichler
May 28, 2026
5
out of
5
rating by Erich Bichler
"Great price on boater's insurance policy with State Farm, and great customer service from Jana."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
David Sanderson
May 28, 2026
5
out of
5
rating by David Sanderson
"So thankful for Jillian’s help! She is very professional and did a great job."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tom Gingrich’s Team. "
Emily Warren
May 27, 2026
5
out of
5
rating by Emily Warren
"Skylar was good to work with and helped me with my policy."
We responded:
"Thank you for your kind review of State Farm Agent Tom Gingrich’s Team. We appreciate it!"
Cal Hanford
May 22, 2026
5
out of
5
rating by Cal Hanford
"Jillian Ciampi was the representative that assisted me in renewing my policy. She made the process extremely smooth and was a complete professional all the way through. Highly recommend the State Farm office in New Bern, great people that take care of their customers!"
We responded:
"Cal, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Gingrich’s Team here in our New Bern office. "
Julie Hull
May 21, 2026
5
out of
5
rating by Julie Hull
"Great and fast service. There always available when needed. Would recommend to everyone."
We responded:
"We are grateful for your 5-star review, Julie! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Gingrich’s Team here in New Bern . "
Joseph DeStephano
May 20, 2026
5
out of
5
rating by Joseph DeStephano
"Skylar was helpful and responsive. I want to thank her for making my insurance transition to NC simple and worry free."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Keely Arico
May 18, 2026
5
out of
5
rating by Keely Arico
"Jana was professional and knowledgeable and extremely helpful. We had a few questions and she answered them right away. Jana is the main reason we switched to State Farm for our insurance needs, both home and auto."
We responded:
"Thank you for the amazing review, Keely! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Christopher Brown
May 12, 2026
5
out of
5
rating by Christopher Brown
"Very helpful!"
We responded:
"Thank you for your kind review of State Farm Agent Tom Gingrich’s Team. We appreciate it!"
Curt Varner
May 9, 2026
5
out of
5
rating by Curt Varner
"Jana and Tom Gingrich State Farm provided fantastic service getting our sailboat covered. Super easy and very good pricing."
We responded:
"Curt, thank you for your wonderful review of State Farm Agent Tom Gingrich’s Team!"
Rebecca Epting Dearien
May 7, 2026
5
out of
5
rating by Rebecca Epting Dearien
"We have had policies with this office for over ten years now. Skylar is always easily accessible and prompt with her service! We are so grateful for having our needs in their hands."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Kim Gibbs
May 7, 2026
5
out of
5
rating by Kim Gibbs
"I have been working with insurance companies for over 30 years regarding my homes, my cars and my business. I was very discouraged with the insurance policy. I have to date until I spoke with Jillian. She was informative, courteous, knowledgeable, and considerate. I have made a decision to stay with the company and encourage friends and colleagues to Work with this company. Just had to take a A moment to make this known."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Ellie Hanford
May 1, 2026
5
out of
5
rating by Ellie Hanford
"Jillian has been my go to for all of my insurance questions! She’s so responsive and keeps it simple. She’s amazing!!"
We responded:
"Ellie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tom Gingrich’s Team—we are always here to help!"
stephen smalzel
April 29, 2026
5
out of
5
rating by stephen smalzel
"I have nothing but good things to say about Tom Gingrich insurance and, in particular, my agent Jana Martino. She has been attentive, prompt and friendly throughout my boat insurance process. I couldn't ask for anything more from an insurance agent! Oh yes, and the price was great."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Gingrich’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in New Bern ."
Curtis Holland
April 22, 2026
5
out of
5
rating by Curtis Holland
"Skylar was very helpful she helped me switch my home and auto to State Farm!!"
We responded:
"Curtis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tom Gingrich’s Team!"
Cooper Metts
April 22, 2026
5
out of
5
rating by Cooper Metts
"They were super helpful! Very responsive and patient. Would recommend working with them."
We responded:
"Cooper, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Gingrich’s Team is just a call or email away!"
Lysandra Roberts
April 21, 2026
5
out of
5
rating by Lysandra Roberts
"Jana made the process of getting my cars added with my renters insurance quick and stress-free. Jana explained everything clearly and I felt confident in my coverage. Great customer service and a job well done!"
We responded:
"Thank you for the amazing review, Lysandra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Krisi Smalling
April 16, 2026
5
out of
5
rating by Krisi Smalling
"I have to say I have the best customer service ever at this office .. also Jillian is amazing and all of the girls that work there ! Very detailed and customer care is so wonderful . They make you feel Like family from the start ! Thanks Kristine"
We responded:
"Krisi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tom Gingrich’s Team—we are always here to help!"