State Farm® Insurance Agent Tom Gingrich
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paint forU
December 11, 2025
"They were absolutely amazing to work with. Jillian (who I worked with) made sure I understood everything that was going on, absolutely above and beyond on service."
"Thanks for the review. We are glad that you were satisfied with Jillian's service. She does a great job with our North Carolina insurance and financial service customers. Please let us know how we can assist you in the future."
George Davis
December 5, 2025
"I've stayed with State Farm because the customer service is worth it. You can get somebody on the phone within a few seconds of calling, and they always know what they're doing. Thank you Skylar!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jonathan Dearien
December 5, 2025
"Cannot say enough great things about my agent Skylar. She did a great job explaining everything I needed to know detail to detail as always very appreciative of State Farm and there employees 10/10 recommend."
"Thanks for the review Jonathan! Skylar does a great job serving our North Carolina insurance and financial service customers. Please let us know if we can assist you in the future."
Brian Scholl
December 4, 2025
"I have used Tom Gingrich State Farm Insurance for many years. I have always had the best service from everyone that worked there. Recently we needed some info on property insurance. Jillian was phenomenal. She was patient with me, answered all of my questions and took the time to help make it a very easy experience. Being able to email without staying on the phone forever was the best. It was a very nice experience and easy. Thank you, Jillian. You rock!! Brian and Karen Scholl, New Bern, NC."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Linda Hargreaves
November 17, 2025
"We have our boat insurance with Tom Gingrich and State Farm. They have not only provided a great rate, but, more important, the office is always VERY knowledgeable and responsive. Jillian is usually able to provide answers while we are on the phone. I highly recommend this office for your insurance needs!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Phill Bragg
November 4, 2025
"My experience with Jillian at State Farm in New Bern, NC, was refreshingly awesome. She was very familiar with the subject matter, extremely polite and professional, and always prompt in returning calls. Sadly, I find this kind of stellar service to be the exception, not the rule. I highly recommend this agency to everyone."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brian Nance
November 4, 2025
"Skylar made the process of insuring my boat quick and easy. She also got me a copy of my declarations page very quickly. I’m very happy with the whole transaction."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
James McGroder
October 30, 2025
"I've been with Tom's firm for a number of years now and Skylar gives great service every time I talk with her. She is prompt and makes sure I have all the details I need. Courteous and kind, dealing with Tom's office is great!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shirricka Hinton
October 27, 2025
"Skylar was absolutely amazing & she truly made my day."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bill Yore
October 6, 2025
"I found Ms. Dearian very professional and knowable. She was able answer all my question in a way to understand. I would and will highly recommend her to my friends and other boaters. She is a benefit to STATE FARM INSURANCE in New Bern NC"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Makenzie Webb
September 11, 2025
"I cannot say enough good things about my experience with Jillian! She was absolutely THE BEST—professional, knowledgeable, and incredibly friendly throughout the entire process. I needed insurance for my salon, and she made everything so simple and stress-free. Jillian took the time to understand my specific needs and found the perfect coverage for my business. I’m beyond pleased with her help and would highly recommend her to anyone looking for an insurance agent who truly goes above and beyond. Thank you, Jillian!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Pat Drake
September 10, 2025
"Skyler helped me with a question about our homeowners coverage. She let me know that it was something she’d have to look into. Not only did she get me the answer but she kept me o formed along the way so I wouldn’t think I had been forgotten about. Her customer service gets a 🌟"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lillie Belcher
September 5, 2025
"Alison and Skylar were both great to work with! They quickly and efficiently got my info and were able to help me with my home insurance plan! Looking forward to working more with these ladies in the future"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chris
September 4, 2025
"Skylar provided Great service, prompt, and economics to earn my insurance business!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
B Vincent
September 2, 2025
"Ask for Jillian! I originally called for insurance on my sailboat. After providing an outstanding deal, Jillian provided me with a homeowners quote and auto quote. I switched my insurance immediately. Pleased with the customer service and the responsiveness from her and the team."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Fields
August 29, 2025
"We worked with Skylar on our insurance needs and she was amazing. She listened and found the perfect fit for us."
"Thank you for your 5-star review! Skylar does a great job for our New Bern North Carolina customers."
Katherine Dasilva
August 29, 2025
"Skylar at this office is super helpful and I would definitely go to her again with any questions"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Andy
August 29, 2025
"Worked with Jillian Ciampi on boat insurance, she was great to work with and did her best to dial in on an insurance plan that individually reflected my needs! Thank you again!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christopher Dearien
August 29, 2025
"Very pleased with having Mr. Gingrich as my agent. Been with this group for about a decade now and Lord willing, plan on being with Tom and his staff for another. Very personable agent. Sends birthday and Christmas cards out each time they come around. His staff is very kind and knowledgeable and will go above and beyond to find an answer."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mark Hopkins
August 29, 2025
"Alison is great! I recommend contacting this agency for any of your insurance needs. Ask for Alison."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Melanie Pledger
August 21, 2025
"I worked with Alison, she was very sweet, knowledgeable and thorough. I asked Alison to run some scenarios for me to see if I can save on my overall insurance. After providing her with just a little information she was able to get back to me quickly with my options. With children aging off my policy and life changes it was reassuring to find out what I'll be looking at in the near future."
"Thanks for the review Melanie! We look forward to the opportunity to earn your insurance business in the future."
Victor
August 18, 2025
"So happy with how easy and efficient it was to cover my boat! Skylar was so helpful and I feel extra safe knowing I’m with State Farm. Thanks team!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
SL
August 15, 2025
"Customer service is top notch! Jillian was very helpful and responsive via text and email which was super helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melissa P
August 14, 2025
"Ali was such a pleasure to work with. She’s efficient, quick, knowledgeable and funny! Got me switched over to State Farm , saving me over $1200 a year!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bettelee O'Neill
August 13, 2025
"This Insurance Agency is amazing ! We worked with Skylar and she was so pleasant and helpful with us choosing the best homeowners policy for our new home !"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"