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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Briggs

March 26, 2026

5  out of  5
rating by Nathan Briggs
"Got exactly the policy I needed at a great price, and Skylar was very helpful as well."
We responded:
"Thank you for the amazing review, Nathan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Rodney Fleetwood

March 26, 2026

5  out of  5
rating by Rodney Fleetwood
"It's a great company to be insured with and jana is a awesome agent"
We responded:
"Rodney, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Tom Gingrich’s Team!"
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Hunter Kunnmann

March 23, 2026

5  out of  5
rating by Hunter Kunnmann
"I recently switched my home owners insurance to State Farm and had the pleasure of working with Jillian. She was an absolute delight to work with! She was able to answer my multiple questions with ease and was extremely helpful. Insurance is not my forte, but she definitely kept me at ease throughout the entire process. I would highly recommend State Farm and Jillian to anyone! Thanks again for all you do."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Patrick Ezel

March 23, 2026

5  out of  5
rating by Patrick Ezel
"Skylar and the team at Tom Gingrich Insurance made the process of adding and removing a vehicle from our policy seamless and efficient. They ensured there was no lapse in coverage and that we maintained the appropriate level of protection for each vehicle. In addition, they promptly provided updated insurance cards and beacons for all vehicles, which was greatly appreciated. Their attention to detail and commitment to excellent service truly set them apart. I wish more insurance providers delivered this level of professionalism and ease throughout the process. Thank you again for your outstanding support."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alan Christensen

March 20, 2026

5  out of  5
rating by Alan Christensen
"I've had a sailboat for 8 years and switched to State Farm for insurance this year. My new policy is great and working with Jana made it a breeze to get. I should have switched years ago!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Janet Childers

March 19, 2026

5  out of  5
rating by Janet Childers
"Great service. Nice talking with some one local when you have an issue"
We responded:
"Thank you for your kind review of State Farm Agent Tom Gingrich’s Team. We appreciate it!"
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Abigail Webb

March 19, 2026

5  out of  5
rating by Abigail Webb
"Jillian made getting renters insurance such a smooth and stress-free experience. She took the time to explain everything clearly, answered all of my questions, and made sure I understood my options without ever feeling overwhelmed. The whole process was quick, easy, and honestly way simpler than I expected. You can tell she really cares about helping her clients and making things convenient for them. I highly recommend working with Jillian if you’re looking for someone who’s knowledgeable, helpful, and makes the entire process effortless!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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LandSick

March 18, 2026

5  out of  5
rating by LandSick
"Skylar is wonderful! Super helpful, friendly and great communication! Highly recommend!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Elijah

March 9, 2026

5  out of  5
rating by Elijah
"Always nice to work with. Good rates too."
We responded:
"Thank you for your kind review of State Farm Agent Tom Gingrich’s Team. We appreciate it!"
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Kim Zimmerman

March 6, 2026

5  out of  5
rating by Kim Zimmerman
"Switched our homeowner and auto insurance to save money. It was a painless process. Very friendly and knowledgeable staff."
We responded:
"Thank you for your kind review of State Farm Agent Tom Gingrich’s Team. We appreciate it!"
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Wendy Banner

March 5, 2026

5  out of  5
rating by Wendy Banner
"Jillian was helpful, kind and made my day better and brighter along with excellent service and prompt answers to all my questions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Karen Mccraw

March 5, 2026

5  out of  5
rating by Karen Mccraw
"Excellent service from Jana for our boat insurance."
We responded:
"Karen, it is a pleasure to hear what a wonderful experience you have had with Jana. Thank you for taking the time to submit a review!"
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David Jordan

February 27, 2026

5  out of  5
rating by David Jordan
"All of the folks at Tom Gingrich's office have always been very helpful and courteous! Very professional insurance office."
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us."
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John Stoll

February 27, 2026

5  out of  5
rating by John Stoll
"Jillian was great! Got insurance for a really good price and worked with me every step of the way. 5 Stars."
We responded:
"Thanks for the review, John. Jillian does a great job with our New Bern, NC insurance and financial service customers. Please do not hesitate to contact us with any future needs."
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Mike Hoffman

February 26, 2026

5  out of  5
rating by Mike Hoffman
"Jillian, at the the State Farm Gingrich office, made insuring our sailboat a breeze!"
We responded:
"Thanks for the review, Mike. I am glad Jillian provided you a great experience. Please let us know if we can assist any of your boating friends and family in North Carolina. Please contact us with any future insurance or financial service needs."
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T Stam

February 23, 2026

5  out of  5
rating by T Stam
"Skylar and team were a huge help, friendly, and punctual. They made the process easy and enjoyable. Thank you!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Makenzie Webb

February 20, 2026

5  out of  5
rating by Makenzie Webb
"Jillian at State Farm was amazing to work with! She quoted me on my car insurance and made the whole process so easy and stress-free. She was knowledgeable, patient, and answered all my questions without making me feel rushed. Highly recommend reaching out to her if you’re shopping for insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jolynns World

February 19, 2026

5  out of  5
rating by Jolynns World
"Jana was a pleasure to work with. She knew everything to do to help us get the coverage we needed for our new sailboat She made it all fast and easy. I highly recommend Tom Gingrich with State Farm for all of your insurance needs."
We responded:
"Thank you for the amazing review, Jolynns! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Carl M. Cannon Jr.

February 17, 2026

5  out of  5
rating by Carl M. Cannon Jr.
"Great agency and agents. Skyler listened to what I needed and got it done in just a few minutes. Made my day!"
We responded:
"Thank you for the amazing review, Carl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jeff Johnson

February 10, 2026

5  out of  5
rating by Jeff Johnson
"I received prompt, professional, friendly service. The coverage and benefits where well above the price of the policy. Very happy with everyone at the agency!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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D Torok

February 6, 2026

5  out of  5
rating by D Torok
"We are looking at moving to the area and Jana was wonderful to work with about answering our questions concerning insurance coverage."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Melissa Dearien

February 6, 2026

5  out of  5
rating by Melissa Dearien
"Very satisfied with Skylar Faircloth. Great prices and very personable. She made sure we had all we needed."
We responded:
"Wow, thank you for the 5-star review, Melissa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Scott Magoon

February 4, 2026

5  out of  5
rating by Scott Magoon
"I was referred to Tom Gingrich and State Farm from a marine surveyor who encouraged me to get a quote on my boat policy. For the same coverage, the premium was significantly less - but just as important was the dramatic improvement in service provided by Tom's office staff - particularly Jillian Ciampi who is absolutely terrific and helpful. I wholeheartedly recommend this agency for whatever your insurance needs might be. Good people :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Real Estate

January 29, 2026

5  out of  5
rating by Real Estate
"Jana did a great job giving me my options and doing exactly as she stated she would do. She cleared up questions I had and was very professional and courteous."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Tom Gingrich’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Peter W

January 28, 2026

5  out of  5
rating by Peter W
"The Gingrich Agency (New Bern, NC) is a great place to visit, and what a location. The staff is friendly and very competent. I needed boat insurance and, surprisingly to me, found it at State Farm. Thank you!"
We responded:
"Thanks so much for the amazing review, Peter! We really appreciate your support here in New Bern . If you ever have any questions or need insurance assistance in the future, we are just a message away! "